Last Updated: December 8, 2025
Introduction
Welcome to PromptPilot ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Information You Provide
- Account Information: Email address, name, and password when you create an account
- User Content: Prompts you create, optimize, and save in your Library
- Generated Images: AI-generated images created through our image generation feature
- Payment Information: Billing details for paid subscriptions and credit purchases (processed securely through our payment provider)
- Communications: Messages you send to our support team
Automatically Collected Information
- Usage Data: Features you use, pages visited, and how you interact with our service
- Device Information: Browser type, operating system, IP address, and device identifiers
- Analytics: We use analytics tools to understand how users engage with our service
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service
- Process your transactions and manage your subscriptions
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security vulnerabilities
- Personalize your experience with AI-powered features
AI and Data Processing
PromptPilot uses AI models from third-party providers to optimize your prompts and generate images. When you use our AI-powered features:
- Your prompts are sent to third-party AI providers for processing
- We do not share your personal information with AI providers
- Prompts are processed temporarily and not used to train AI models (subject to provider policies)
- Your optimized prompts are stored in our secure database
- Generated images are stored securely and associated with your account
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, database, payment processing, analytics)
- AI Providers: Prompts and image requests sent to AI providers for processing (as described above)
- Legal Requirements: If required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- Encryption of data in transit (HTTPS/TLS) and at rest
- Secure authentication with email verification
- Database-level security policies to isolate user data
- Secure API authentication for the Chrome extension
- Rate limiting to prevent abuse
- Regular security updates
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct your personal information
- Deletion: Request deletion of your account and associated data
- Data Portability: Request your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at promptpilotassist@gmail.com
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where required by law to retain it longer.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Chrome Extension
Our Chrome extension ("PromptPilot - AI Prompt Optimizer") integrates with your browser to provide prompt optimization on supported AI platforms. The extension:
- Requires authentication via your PromptPilot account
- Sends prompts to our API for optimization (same as the web app)
- Stores your authentication token securely in Chrome's local storage
- Does not collect browsing history or data from websites you visit
- Only activates on AI chat platforms where you explicitly use the extension
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and authentication
- Remember your preferences (theme, default settings)
- Store payment recovery state temporarily
- Analyze usage patterns to improve our service
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service, particularly authentication.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: promptpilotassist@gmail.com
Policy updates
PromptPilot is an evolving service. Features and policies may change as we refine the product based on user feedback. We will notify users of significant changes via email or in-app notifications.